Document Delivery

Document delivery

Found an article/book but ITM Library does not have access to it or subscribes to it?
Request it through our document delivery service (docdel@itg.be). Fees apply.

DocDel is a service provided by the ITM Library to our users/customers. These users/customers can be other Belgian Scientific Libraries (via Impala), Staff and Students at ITM, External Requesters (via personal email; these are staff and students at other institutions, ITM alumni, retired ITM staff, etc.).

Requests to other libraries

Books not available in the library, or photocopies of journal articles can be requested from other libraries, provided some strict interlibrary regulations are taken into account:

  • Requests from ITM staff are accepted when signed by a staff member with budget responsabilities. They are then charged to the departmental current account (or external fund). Standard charges are 5 Euro per item.
  • Requests from outside parties to order photocopies or to borrow books from other libraries are not accepted.

Requests from other libraries

The library also provides photocopies to other libraries, either through the Belgian national document delivery network Impala, or following a written request by post or e-mail (docdel@itg.be).

Prices

  • Articles up to 30 pages, sent by mail, cost 7 Euro. Additional pages are charged at 0.10 Euro per page.
  • When requested from within the Impala circuit, electronic versions of printed articles up to 30 pages cost 6.80 Euro. Articles exceeding 30 pages are not delivered in electronic format.

Invoices are sent after each quarter. The minimum amount for each invoice is 13 Euro, even if the price of the services rendered amounts to less than 13 Euro.

Requests from outside parties are dealt with in the same way, provided they arrive in written or electronic format. Requests by telephone are not accepted. Members of university or higher education departments should use their own library facilities (interlibrary lending services).

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